Contact Us

We are here to help you with all your photo needs

info@darbyphotos.com

Toll Free:
1-866-66-DARBY (32729)
(604) 274-0306


Darby Photos Customer Privacy Policy

Click to view Darby Photos Customer Privacy Policy

This Privacy Policy describes the information privacy practices that Darby Photos and its partner businesses work under. We hold policies/procedures  in place to be FOIPA compliant and hold our partner business we work with to the same standards and accountability.

Personal Information Darby Photos Collects and Processes
Any personal information collected either in preparation, at or after a photo session is handled and stored with the highest security in mind. Any information submitted manually, on an order form or over the phone is held locked on premises until such point it can be professionally shredded and destroyed. This process takes place approximately every 4 months. We keep the certificate of destruction and can provide it upon request. We do not sell any person data we collect to third parties.

Data Retention
We keep your Personal Information only as long as we need it for legitimate business purposes and as permitted by applicable law and any time frames set forth in the applicable customer agreement.

If you wish to contact Darby Photos directly to access the Personal Information that we hold about you, you may email your request to Darby Photos at info@darbyphotos.com. To protect your privacy, we may ask you to verify your identity or provide additional information before we let you access or update your information. Darby Photos will provide you with the information you have sought by email, or if possible, in another form that you have requested. We may reject requests for certain reasons, including if the request is unlawful or if it may infringe on intellectual property or the privacy of another user.   If Darby Photos decides to deny you access to some or all of your Personal Information, we will notify you of our decision in writing, which will include an explanation of our decision and directions regarding how you can complain if you are not satisfied with our decision.

Contact Details
At any time you may contact Darby Photos with questions or concerns about this Service Privacy Policy at info@darbyphotos.com You also may communicate with us at:

Darby Photos ℅ Paul
3860 159A Street
Surrey, BC
V3Z0Y3
Tel. 6042740306

Darby Photos does not sell any Personal Information to third parties.
Darby Photos does not share any Personal Information with third parties unless: (i) authorized by you in writing, (ii) the third parties are service providers authorized by Darby Photos to perform services for you on Darby Photo’s behalf (iii) it is reasonably necessary to comply with a legal process, such as a court order, subpoena or search warrant, government investigation or other legal requirements, including to meet national security or law enforcement requirements, or  (iv) necessary for the prevention or detection of crime (subject in each case to applicable law) or to establish or defend a legal claim.

From time to time, Darby Photos may use Personal Information to contact you with details about our applications, products and services which we feel may be of interest to you. If you wish to exercise your mail removal rights, you can do so by sending us an email to info@darbyphotos.com. You can also unsubscribe from any email marketing using the links provided in the emails we send to you.

Supplier/Service Policy – ImageQuix

ImageQuix Customer, Photographer and Supplier Privacy Policy

Current February 7, 2019

This Privacy Policy describes the information privacy practices that ImageQuix, LLC (“ImageQuix”) when ImageQuix customers, photographers and suppliers use our software applications and services (together, the “Services”).

Personal Information ImageQuix Collects and Processes
In the normal course of using the Services, users of customers, photographers and suppliers may enter Personal Information into the Services, such as business contact information, individual identifying information, Personal Information and financial information (“Personal Information”). By submitting Personal Information to the Services, you consent to ImageQuix’s storage, itself and through third parties, use and other processing of this information in accordance with this Service Privacy Policy.

ImageQuix may collect Personal Information through mobile applications that you install on your mobile devices to use the Services. These mobile applications may be our own mobile applications or those belonging to third parties. Where the mobile application belongs to a third party, you must read that third party’s own privacy notice as it will apply to your use of that third-party mobile application. We are not responsible for such third-party mobile applications and their use of your personal information.

Mobile applications may provide us with information related to a user’s use of that mobile application and use of the Services. We may use such information to provide and improve the mobile application or our own application or services. For example, activity undertaken within a mobile application may be logged.

Use and Disclosure of Personal Information
ImageQuix treats Personal Information as confidential and ImageQuix accesses Personal Information provided by you through the Services in order to provide the Services to you, fulfil your requests related to the Services and enhance your use of the Services.

ImageQuix does not sell any Personal Information to third parties.

ImageQuix does not share any Personal Information with third parties unless: (i) authorized by you in writing, (ii) the third parties are service providers authorized by ImageQuix to perform services for you on ImageQuix’s behalf and for the purposes described in this Service Privacy Policy; (iii) it is reasonably necessary to comply with a legal process, such as a court order, subpoena or search warrant, government investigation or other legal requirements, including to meet national security or law enforcement requirements, or  (iv) necessary for the prevention or detection of crime (subject in each case to applicable law) or to establish or defend a legal claim.

From time to time, ImageQuix may use Personal Information to contact you with details about our applications, products and services which we feel may be of interest to you. We or they may wish to contact you for this purpose by telephone, post, SMS or email. If you wish to exercise these rights, you can do so by sending us an email to privacy@ imagequix.com. You can also unsubscribe from any email marketing using the links provided in the emails we send to you.

Access
If our customers, photographers or supplier or any employee of a customers, photographers and supplier requests that ImageQuix to correct, amend, or delete inaccurate Personal Information to comply with applicable data protection regulations, then ImageQuix may share the request and associated Personal Immuration with the applicable employer.

If you wish to contact ImageQuix directly to access the Personal Information that ImageQuix holds about you, you may email your request to ImageQuix at privacy@imagequix.com. To protect your privacy, we may ask you to verify your identity or provide additional information before we let you access or update your information.
ImageQuix will provide you with the information you have sought by email, or if possible, in another form that you have requested. We may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets, intellectual property or the privacy of another user.   If ImageQuix decides to deny you access to some or all of your Personal Information, ImageQuix will notify you of our decision in writing, which will include an explanation of our decision and directions regarding how you can complain if you are not satisfied with our decision.

Contact Details
At any time you may contact ImageQuix with questions or concerns about this Service Privacy Policy at privacy@imagequix.com You also may communicate with us at:

ImageQuix, LLC
911 N West St
Suite 209
Raleigh, NC
27603

Data Retention
We keep your Personal Information only as long as we need it for legitimate business purposes and as permitted by applicable law and any timeframes set forth in the applicable customer or supplier agreement.

Security
ImageQuix maintains administrative and technical safeguards designed to protect your data against unauthorized access, theft and loss, including logical access controls, firewalls, network and database monitoring, and backup systems. ImageQuix limits access to your data to those persons who have a specific business purpose for processing your data. ImageQuix’s employees who are granted physical access to Personal Information are required to protect the confidentiality, integrity, and availability of that information and are provided training and instruction on how to do so.

With respect to customer use of the Services, ImageQuix designs its Services to enforce user access controls and our customers are authorized and responsible for configuring these settings appropriately.

Changes to our Service Privacy Policy
This Service Privacy Policy is effective and current as of the date set forth at the top of this page. ImageQuix reserves the right to modify any part of this Service Privacy Policy from time to time to reflect changes to technology, legal obligations and information handling practices. ImageQuix will alert you to any change to this this Service Privacy Policy by indicating the date it was last updated at the top of this page. We will notify you before any material change takes effect so that you have time to review the terms of the revised Service Privacy Policy before the changes are in effect.